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news 06, May 2019 04:20pm
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JLC Cares

Jaeger-LeCoultre launches a care program for its ever-evolving customers.

Richemont brand Jaeger-LeCoultre unveils its latest offering for its customers, their special Care Program – a highly personalised digital platform with unique services and an added international warranty of eight years across clock and watches.

Launching today, the Jaeger-LeCoultre Care Program will cater to their customers personal collection, the servicing of their individual collections and will also include an advantage of a warranty extension upon online registration. Post registration, the clients will be able to access customised services throughout the life of the timepieces, including in-store value added services and pre-configured digital tools giving direct access to the craftsmen at the Jaeger-LeCoultre manufacture.

“We are proud to say that our new Care program is an integral part of our Maison’s values to foster a long-term and caring relationship with our customers. We continuously invest in the satisfaction of our valued customers and this program and warranty offer is a true milestone designed to assist our customers in knowing better and taking care of their timepieces," says Catherine Rénier, CEO of Jaeger-LeCoultre. "We are excited to offer this new solution to our customers’ evolving preferences while remaining true to our Maison’s long traditions and status as the Home of Watchmaking, by constantly challenging ourselves to take technology, design and service quality to the next level.” The Care Program will be available in 12 languages and will also be integrating WeChat on its platform to reach the extended Asian market as well.

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